What Our Policy Covers in Indonesia
We collect the information needed to open and operate your account, such as your phone number, verification details, login events, device signals and support messages. When you choose DANA, OVO, GoPay or QRIS, we receive transaction references and status details needed to match your wallet activity
-
1
with the correct account; we do not treat a wallet name as permission to use unrelated personal data. Bank transfer and virtual account records may include a reference, amount and processing status. We use these details to provide account access, check unusual sign-in patterns, respond to
-
2
a privacy request and meet applicable legal duties. Access depends on local law, and certain services may be unavailable where local law does not permit them. We retain records only for operational, security or legal reasons, then remove or anonymise them under our retention process.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.